Reference

Open 1xbook with clear privacy terms

Your 1xbook account connects login records, wallet checks, UPI, Paytm, PhonePe and support chat data under one privacy policy, so you know what we collect before you join.

Account dataUPI contextSupport recordsCookie choices
1xbook Open 1xbook with clear privacy terms
CONTACT ROUTES

Check privacy help before you join

Privacy questions should reach the right team without delay. Use support when you need to correct account details, ask how wallet records are handled, request a…

Email privacy desk Send privacy requests with your account email, phone number and a short reason for…
Live chat privacy check Use chat for quick privacy questions about cookies, login alerts or wallet records.
Account security request If you think your account has been accessed without permission, contact us at once.
DATA CARE

Browse your data controls in one place

Our privacy policy is built around practical account work: sign-in checks, payment matching, cookie choices, session records and support requests.

Account details

We use your name, contact details and login records to create your account, verify access and send service messages.

Payment records

UPI, Paytm, PhonePe and Google Pay references are used to match wallet activity with your account.

Cookie choices

Cookies help remember your session, language preference and basic site settings.

Security checks

We monitor device, browser and login signals to spot unusual access.

Retention periods

Some records must stay for legal, payment or dispute reasons after account activity ends.

Change requests

You can ask us to correct outdated contact details, update account records or explain how a data category is used.

See privacy answers before account access

These answers explain the privacy points you are most likely to check before opening or managing an account. They cover data collection, payment references, cookies, access requests, correction requests and deletion requests. If your case depends on local law or payment rules, our support team will explain what can be done and what records must stay for compliance or dispute reasons.

We collect the details needed to create and protect your account, such as contact data, login records, device signals and wallet activity. Extra proof may be requested only when security, payment or legal checks require it.

We use payment references to match your wallet activity with your account, confirm status and help support investigate payment questions. We do not control your UPI, Paytm or PhonePe app settings.

Yes, you can contact support and request a copy of the personal data linked to your account. We will verify ownership first, then share what can be provided under applicable law.

You can ask us to correct outdated or inaccurate account details. We may request proof before changing sensitive fields, especially where the change affects wallet records, identity checks or account recovery.

Cookies support login sessions, account safety, language settings and basic site performance. You can manage cookies in your browser, although some account functions may not work properly without essential cookies.

You can request deletion, and we will assess what can be removed. Some records may need to remain for payment disputes, security checks or legal duties before they can be deleted.

Use email or live chat and include your account email, phone number and the privacy issue you want checked. We verify your identity before discussing or changing any account data.