Reference

Open with clear 1xbook terms

1xbook puts the account terms, game-access rules, and UPI, Paytm, PhonePe wallet conditions in one place so you can decide before you open an account in India.

India account rulesUPI wallet termsPaytm wallet termsPhonePe wallet termsLocal law applies
1xbook Open with clear 1xbook terms
HELP PATHS

Check terms help before joining

Questions about the Terms & Conditions should reach the right team before money or account access is affected.

Terms desk Use email when you need a written reply about a clause, account status, or…
Chat support Use chat for quick clarification before you join, change details, or start a wallet…
Wallet query Use the wallet route when your question involves UPI, Paytm, or PhonePe terms.
ACCOUNT CARE

Browse how terms protect your account

Our Terms & Conditions are written to make account decisions traceable. They describe what we collect, why we keep it, how cookies support security checks, and how you…

Data handling

The terms state which account details we use for access, payments, checks, and support.

Cookie use

Cookies help keep your session linked to your device, remember language choices, and flag risky access patterns.

Account security

Your password, login session, and payment references are treated under the account-security clauses.

Record retention

The terms explain that payment logs, support chats, and identity checks may be kept for legal, fraud-control, and dispute reasons.

Change requests

You can ask us to correct account details when something is wrong or outdated.

Dispute handling

If you disagree with an account action, the terms set out how to raise it and what records we check.

See answers on 1xbook terms

This section answers common questions about the Terms & Conditions only. It covers account eligibility, wallet wording, data use, document checks, correction requests, and disputes. If your question affects a current account action, contact support with the exact date and reference so we can apply the wording that matches your case.

They explain what you agree to when you open an account, add funds, access games, request withdrawals, or contact support. Reading them first helps you understand checks, timing, restrictions, and dispute steps before you proceed.

Access depends on local law and is available only where local law permits. The terms make this clear because eligibility can vary by location, account checks, payment route, and legal duties that apply at the time.

The wallet clauses explain how payment references, account names, failed transfers, and withdrawal checks are handled. We may ask for matching details when a UPI, Paytm, or PhonePe transaction needs verification or dispute tracing.

We collect account details needed for access, payments, support, security checks, and legal duties. This can include login data, payment references, contact details, document records, device signals, and support messages linked to your account.

Contact support from your registered email and describe the field that needs correction. We may ask for proof before changing details that affect payments, identity checks, account recovery, or past records.

The terms allow repeat checks when account details, payment ownership, location, or activity needs confirmation. During that time, some account actions may wait until the document match is complete and the record is clear.

Send the account email, date, payment reference if relevant, and the clause or action you dispute. We check records tied to that period and reply with the reason, outcome, or next step.